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Rank Science Inc. offers subscriptions to various software as a service products, and these terms govern such subscriptions.
Payment for Subscriptions. As a Subscriber, you must agree to the payment terms presented to you at the time you sign up for Services on the Sites.
You are responsible for taking action prior to renewal if you do not want your subscription to renew automatically. You may not receive further notice of your renewal after signing up for a subscription, and you must visit your Subscription and Billing page to find out when your subscription is set to renew. Subscriptions recur either monthly or annually in most cases, depending upon the renewal term you choose during the signup process.
You are responsible for ensuring that the credit card associated with your account or subscription is up to date, that information posted in connection with it is accurate, and that you are authorized to use that credit card. RankScience reserves the right to implement fraud-protection measures including, without limitation, temporarily charging small amounts to your credit card to determine that it is a valid credit card and you are authorized to use it.
Cancellation of Subscriptions. For security reasons, an email or phone call to RankScience is not sufficient to cancel your RankScience subscription, which you may cancel at any time by selecting the cancel button on your Subscription and Billing page. Cancellation does not entitle you to a refund under any circumstances. You will continue to have access to the Sites and Services you have paid for until the end of your subscription term, but will lose access if the subscription is not in good standing.
No Refunds. RankScience is not obligated to provide you a refund at any time. If you choose to cancel your RankScience subscription during your subscription term, you will not be refunded, in whole or in part. If you choose to downgrade your subscription during your subscription term, you may be entitled to a pay a lower, pro-rated amount as of the date of renewal, but you are not entitled to a cash refund at any time.
Multiple Subscriptions. Each RankScience account has a single credit card associated with it. If a subscription to one RankScience service is suspended due to RankScience inability to process that credit card, and you subscribe to a second RankScience service while that first service is suspended (by, for example, changing the credit card associated with your account) but before it is cancelled (a period which is currently 18 days, but is subject to change), RankScience reserves the right to use the valid payment method associated with the second service to reinitiate the suspended service.
The RankScience Privacy Policy explains how we collect your personal data, with the strictest respect for your rights, and how that data is used. When we talk about “RankScience,†“we,†“our,†or “us†in this policy, we are referring to Rank Science Inc.
During your use of the services that can be accessed on our website, https://www.rankscience.com, later referred to as “RankScience”, we may require you to provide us with personal data. “Personal data†means any data that enables a person to be identified, e.g. your family name, given name, avatar, email address, or company name, as well as any other information with which you choose to provide us.
Your personal data is collected to meet one or several of the following requirements:
We will inform you, when requesting your personal data, if certain data must be provided or if it is optional. We will also inform you of the consequences should you not wish to provide this data.
Only our employees, the services we use, and trusted third-party applications may have access to your personal data. Government agencies may also be recipients of your personal data, exclusively to meet legal obligations.
We shall not sell, transfer or lease out your personal data to third parties.
We will retain Personal Data for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. If you close your account with us, there may be residual data that will remain within our databases and other records, which will not be removed.
For your information, we take all necessary precautions, as well as the appropriate organizational and technical measures, to maintain the security, integrity and confidentiality of your personal data, and in particular to prevent it from being deformed or damaged and to prevent any unauthorized third party from accessing it.
RankScience takes security seriously. We take various steps to protect information you provide to us from loss, misuse, and unauthorized access or disclosure. These steps take into account the sensitivity of the information we collect, process and store, and the current state of technology.
RankScience uses cookies to record log data. We use both session-based and persistent cookies.
Cookies are small text files sent by us to your computer and from your computer or mobile device to us each time you visit our website or use our desktop application. They are unique to your account or your browser. Session-based cookies last only while your browser is open and are automatically deleted when you close your browser. Persistent cookies last until you or your browser delete them or until they expire.
Some cookies are associated with your account and personal information in order to remember that you are logged in. Other cookies are not tied to your account but are unique and allow us to carry out site analytics and customization, among other similar things. If you access RankScience through your browser, you can manage your cookie settings there but if you disable some or all cookies you may not be able to use RankScience.
Finally, we use third parties like Segment and Mixpanel for website analytics. You may opt-out of third party cookies from Google Analytics on its website.
When you choose to provide your personal data you expressly give your consent for the collecting and use of your personal data in compliance with the provisions set forth in this Privacy Policy and the legislation in force.
When transferring data from the European Union, the European Economic Area, and Switzerland, RankScience relies upon a variety of legal mechanisms, including contracts with our users. RankScience complies with the EU-U.S. and Swiss–U.S. Privacy Shield Frameworks as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union, the European Economic Area, and Switzerland to the United States. You can find RankScience’s Privacy Shield certification here. You can also learn more about Privacy Shield on its website.
RankScience is subject to oversight by the U.S. Federal Trade Commission. JAMS is the US-based independent organization responsible for reviewing and resolving complaints about our Privacy Shield compliance — free of charge to you. We ask that you first submit any such complaints directly to us via [email protected]. If you aren’t satisfied with our response, please contact JAMS. In the event your concern still isn’t addressed by JAMS, you may be entitled to a binding arbitration under Privacy Shield and its principles.
Within the scope of our authorization to do so, and in accordance with our commitments under the Privacy Shield, RankScience will provide individuals access to personal data about them. RankScience also will take reasonable steps to enable individuals to correct, amend, or delete personal data that is demonstrated to be inaccurate.
RankScience is responsible for the processing of personal data it receives, under the Privacy Shield Framework, and subsequently transfers to a third party acting as an agent on its behalf. RankScience complies with the Privacy Shield Principles for all onward transfers of personal data from the EU and Switzerland, including the onward transfer liability provisions.
We may change this policy from time to time, and if we do we will post any changes on this page. If you continue to use the Services after those changes are in effect, you agree to the revised policy.
If you have any questions about this Privacy Policy, please contact us at [email protected].